How to Write a Complaint Letter

The following points will help you write an effective letter of complaint.

Type your letter. Keep it short and keep a copy for your records.
Be sure you complain to the person who has the authority to do something about your complaint.
Identify the date and location of the purchase.
Give a complete description of the goods or service you purchased.
Explain the problem.
Outline the action you have taken.
Specify the action you expect and a reasonable time period.
Provide a daytime phone number.
Enclose copies of the relevant documents and keep the originals.

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