Making a Complaint
How to File a Complaint with the Consumer Protection Division
The first step is to try to resolve the complaint with the business directly. If this fails, talk with one of the staff at the Consumer Protection Division toll free at 1-877-880-5550 or, in Regina at 306-787-5550. If the staff recommends that you file a formal complaint, you may use the printable form below.
Please ensure that the entire form is completed and that you include with the form all supporting documentation. You may forward your complaint by fax to 306-787-9779 or mail to:
This information is being collected for the purpose of a possible complaint investigation in accordance with the statutes administered by the Consumer Protection Division. While these are exceptions as a general rule, complaints should pertain to transactions involving individual persons as consumers and not business to business transactions.
When necessary, the information provided may be disclosed to law enforcement agencies or in connection with legal proceedings.